Return and Refund Policy

At Butcher Boy, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. Below is our policy regarding returns and refunds.

1. Eligibility for Returns

We accept returns under the following conditions:

The product is incorrect or defective.
The product is damaged during delivery.
The product is incomplete or missing items.

To be eligible for a return:

You must notify us within [1] days of receiving the product.
The product must be unused, in its original packaging, and accompanied by a proof of purchase.

2. Non-Returnable Items

The following items are non-returnable:

Perishable goods such as fresh meat or poultry unless they are defective or damaged.
Any product that has been used, altered, or is not in its original condition.

3. Refund Process

Refunds will be initiated within 3 business days after the returned product is received and inspected. Depending on your bank or payment provider, it may take an additional 5-7 business days for the refunded amount to reflect in your account.

4. Return Shipping

If the return is due to an error on our part (e.g., incorrect or defective items), we will cover the return shipping cost.
For other cases, the cost of return shipping will be the responsibility of the customer.

5. Replacement

For eligible issues such as defective or incorrect products, we offer replacements at no additional cost. Please contact us immediately if you prefer a replacement over a refund.

6. How to Initiate a Return or Refund

To initiate a return or refund, please contact us at:

Email: info@butcherboy.com
Phone:+91 99448 13324

Please provide your order number, details about the product, and the reason for the return.

7. Exceptions

We reserve the right to deny returns or refunds if:

The request is made outside the specified return window.
The product shows signs of tampering or misuse.

8. Contact Us

For questions or concerns about this policy, please reach out to our support team at:

Email: info@butcherboy.com
Phone: +91 99448 13324