Shipping Policy
At Butcher Boy, we aim to deliver your orders promptly and ensure that your products arrive fresh and in perfect condition. Below, you’ll find details about our shipping terms and conditions.
1. Shipping Coverage
We currently deliver to [specified locations ]. If your location is outside our service area, please contact us for further assistance.
2. Delivery Timelines
Orders are typically delivered within 2-3 business days after they are shipped. You will receive a confirmation email or message with tracking details once your order is dispatched.
3. Shipping Charges
- Free Shipping: Available on orders above [amount, e.g., $50].
- Flat Rate Shipping: A flat rate of [amount] applies to orders below the free shipping threshold.
- Additional charges may apply for expedited or special delivery options.
4. Packaging and Freshness
We use specialized packaging to ensure that all products are delivered fresh and securely. Perishable items are handled with the utmost care to maintain quality during transit.
5. Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this to monitor your delivery status in real-time.
6. Delivery Attempts
Our delivery partner will attempt to deliver your order [number of attempts]. If unsuccessful, the order may be returned to us, and additional fees may apply for re-delivery.
7. Issues or Delays
If your order is delayed or if there are any issues with delivery, please contact our support team immediately at:
Email: info@butcherboy.com
Phone: (+021) 345 678 910
8. Refunds and Replacements
If your order is damaged, incomplete, or does not meet your expectations, please reach out within [X] days of receiving your order. We’ll review your case and arrange for a refund or replacement as needed.
For further inquiries about our shipping policy, feel free to contact us.
Thank you for choosing Butcher Boy!